BiFlexio Go
Account and data deletion
You can delete your account directly from the app: open Profile → Settings → Delete account and confirm the request. Deletion concerns the entire account and the associated personal data, not just account deactivation. For this first release, BiFlexio Go is used for clients and members of SC Personal Training, operated by Carino Simone as an independent professional and sole proprietor, VAT no. 06463880655.
If you cannot access the app
Send a request from the email address linked to your account and include the gym name, SC Personal Training. Identity verification may be required to prevent unauthorized deletion.
Request deletionWhat is deleted
After verification, the account, profile, sessions, preferences, associated workout plans, workout logs, requests and personal data that is no longer necessary are deleted or anonymized. If you authorized health/fitness data synchronization, you can withdraw consent and request deletion of synchronized summaries.
Data that may be retained
Some data may be retained where necessary for legal obligations, accounting, security, audits, abuse prevention, dispute management, or the establishment, exercise or defence of legal claims. In these cases, retention is limited to the period necessary for the residual purpose.
Withdrawal of health consent
If you do not want to delete the entire account, you may withdraw only the consent relating to health/fitness data from the app or device settings. Withdrawal blocks new synchronizations and allows you to request deletion of already synchronized health data, unless overriding legal obligations or legitimate reasons of SC Personal Training apply.
Timing and verification
Requests are handled within the timeframes required by the GDPR. To avoid unauthorized deletion, verification of identity or account ownership may be required. Carino Simone / SC Personal Training remains the main contact for data relating to the sports and administrative relationship.