BiFlexio Go
Support and security
For access issues, privacy, account deletion, health data, bookings, security or app operation relating to SC Personal Training, you can contact the official support channel.
Email gymadmin.app@gmail.comInformation to include
Include the account email, SC Personal Training as gym name and a short description of the issue. If the request concerns privacy or personal data, specify the right you want to exercise, such as access, rectification, deletion, restriction, portability, objection or withdrawal of consent.
What not to send by email
Do not send passwords, recovery codes, health documents, medical reports, certificates or screenshots containing data that is not necessary. If additional verification is required, support will indicate a more appropriate procedure.
Health data and device permissions
If the issue concerns health/fitness synchronization, indicate the device type and which permissions you granted. You can always revoke permissions from the app settings, the operating system settings or the health apps installed on the device.
Security reports
If you suspect unauthorized access, loss of the device, compromised credentials or data visible to the wrong account, contact support immediately, including the date, time, account involved and a description of the event. Reports are assessed so that the necessary containment measures can be adopted.